Charge a bill

Charging closes the order: it records how the customer paid, the tip and the change, and leaves the movement ready for the register close. It all happens in a couple of screens.

Choose the payment method

1. Open the order and press Charge. You find it in the Current Order or from Active Orders.
2. Choose how the customer pays in the Charge Order window: Cash, Card, Split Payment or Split Bill.

Cash

1. Enter the Amount received. Quick amounts set common bills with one tap and Exact amount uses the total.
2. Add the tip if there is one. Under Tip (optional) use the 10%, 15% and 20% buttons, which show the calculated amount, or type another amount.
3. Press Process Payment. The system calculates the Change and shows Change to give on the confirmation.

If the amount received does not cover the total, you will see Received amount is insufficient and cannot continue.

Card

With Card you record the charge you take on your bank terminal so the reconciliation balances; La Comanda does not process the card.

1. Enter the Reference (optional). For example, the last four digits or the voucher number.
2. Add the tip just like with cash.
3. Press Mark as Paid.

If your restaurant turned on Mercado Pago Point terminal payments, choosing Card shows two options: Charge on Point, which sends the total to the terminal and confirms the payment only once the customer pays, or Record payment from another terminal, which is the usual manual record. More detail in Payments.

Split Payment

For a bill paid partly in cash and partly by card: enter the Cash portion and the Card portion; Remaining tells you how much is still uncovered. The two portions must add up to the total.

Split Bill

So that several people pay separately:

1. Press Add Person until everyone is in.
2. Divide the bill. Tap the person number on each product to assign it, or enter amounts and use Fill with remaining for the last person.
3. Press Start and charge one by one. You will see Person 1 of 3, their Amount due and each person's payment method; confirm with Confirm Payment. When done, Bill split successfully appears.

Receipt

When the payment completes, Payment complete appears with the order number. From there:

• Print receipt sends the ticket to the receipt printer.
• New Order takes you back to the menu.

If you turned on Auto-print receipts in Settings → Point of sale → Printer, the receipt prints on its own when the payment completes. If you see No printer configured, check Set up your printer.